(no subject)
Jun. 5th, 2004 09:45 amdo not use www.classyflowers.co.uk.
I have just had to send them this e-mail:
I have just had to send them this e-mail:
I can't begin to tell you how disappointed I am with your service. I ordered 1 dozen red roses for my husband for our wedding anniversary, with a card, on 2nd June, expecting them to be delivered on Thursday 3 June.
they didn't turn up, and unfortunately I was out all day on Friday. They didn't turn up then either.
this morning (Saturday 5 June), Citylink delivered a bouquet from yourselves. It was in a box, marked "deliver Monday, please keep safe". It contained no red roses, but a bouquet of mixed flowers. It contained no card. The flowers inside are very tired.
it's fair to assume that if someone orders red roses, they're usually pretty important. It's overdoing it to say that you've spoiled our wedding anniversary, but you've certainly caused me extreme disappointment and hurt. And clearly you have failed to fulfil your contract.
please confirm that you will be crediting my Mastercard in full.