(no subject)
Aug. 26th, 2002 07:45 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
ramtopspopped into PC Whirled today, to buy a copy of Jaguar. I'll never learn ... I stood waiting for about 3 minutes while a pair of spotty faced droids tried to work out how to use the till, and then one said "can I help you?".
no, no - I'm just standing here admiring the scenery, you fule. It seems that they'd never heard of Jaguar, and certainly couldn't be arsed to go and find out about it, so I shall order it from Amazon - although Amazon's price will be cheaper, this will no doubt cost a fscking fortune, as there is about £300 worth of CDs on my wishlist. ho hum ...
still, we felt the journey wasn't a complete waste of time, as we somehow succumbed to the siren call of a little Pyro firewire webcam, which we've been eyeing up for some time. The webcam on the iMac failed to work once we upgraded angua.ramtops.org, as OSX doesn't support streaming video over USB.
so we bore it home, and plugged it in. The box said the apps were shareware, which is fair enough - I have a registered webcam applet for the iMac anyway. And it is very sweet ...
but after 30 minutes, it stopped working. It turns out that the drivers need to be paid for! £90 for the bloody camera, and you have to pay for the drivers, even though the box states they are included. I have sent them a "polite" e-mail, as follows:
I Am Not Pleased.
no, no - I'm just standing here admiring the scenery, you fule. It seems that they'd never heard of Jaguar, and certainly couldn't be arsed to go and find out about it, so I shall order it from Amazon - although Amazon's price will be cheaper, this will no doubt cost a fscking fortune, as there is about £300 worth of CDs on my wishlist. ho hum ...
still, we felt the journey wasn't a complete waste of time, as we somehow succumbed to the siren call of a little Pyro firewire webcam, which we've been eyeing up for some time. The webcam on the iMac failed to work once we upgraded angua.ramtops.org, as OSX doesn't support streaming video over USB.
so we bore it home, and plugged it in. The box said the apps were shareware, which is fair enough - I have a registered webcam applet for the iMac anyway. And it is very sweet ...
but after 30 minutes, it stopped working. It turns out that the drivers need to be paid for! £90 for the bloody camera, and you have to pay for the drivers, even though the box states they are included. I have sent them a "polite" e-mail, as follows:
I would like to complain in the STRONGEST POSSIBLE TERMS about the fact that you are prepared to sell a device (the Pyro webcam) which cannot be used on an iMac without the purchaser paying out for drivers - this is bordering on fraud, to me. The box states that the camera is supplied with drivers - nowhere does it say that these drivers have to be paid for, although it does state that the applications are shareware.
I shall be returning the camera to the store I bought it from in the morning, and will be enquiring of our local Trading Standards Office whether your company should be prosecuted for misleading the public.
it's a great shame, as the camera works well. But I shall be advising anyone I know that your products are to be avoided because of your underhand tactics.
I Am Not Pleased.
