Sep. 7th, 2004
impressed with a record company
Sep. 7th, 2004 12:07 pmnow, I never thought I'd type that as a heading ...
I bought a copy of High, the long awaited new album from the Blue Nile. Eight bloody years we've been waiting for a new album, and it was on pre-order with Amazon from the day they listed it.
so imagine my rage when it arrived, and was copy-protected. I did managed eventually to rip it on my Mac, but lots of people with Windows couldn't. And if I buy a CD, I expect to be able to rip it and play it on my iPod, or in my car, or wherever I damn well please.
so I e-mailed to the record company on Sunday, and complained. Politely. And they replied first thing yesterday morning, saying that it was a cockup by the manufacturers, and they would replace the CD, and please send my address.
so I did, and this morning arrived a new copy, and a complimentary copy of the single. They didn't even ask for the original, or proof or purchase.
now, that's impressive. Bet the RIAA would hate them ...
I bought a copy of High, the long awaited new album from the Blue Nile. Eight bloody years we've been waiting for a new album, and it was on pre-order with Amazon from the day they listed it.
so imagine my rage when it arrived, and was copy-protected. I did managed eventually to rip it on my Mac, but lots of people with Windows couldn't. And if I buy a CD, I expect to be able to rip it and play it on my iPod, or in my car, or wherever I damn well please.
so I e-mailed to the record company on Sunday, and complained. Politely. And they replied first thing yesterday morning, saying that it was a cockup by the manufacturers, and they would replace the CD, and please send my address.
so I did, and this morning arrived a new copy, and a complimentary copy of the single. They didn't even ask for the original, or proof or purchase.
now, that's impressive. Bet the RIAA would hate them ...